šŸŒ The Keystone Connection

The Keystone Connection is an online tool that offers enhanced homeowner services. Using the portal, you can:

Keystone Connection Portal Homepage
Keystone Connection Portal Homepage

Please visit The Keystone Connection! Please log in using your account online email address and password. If you have not registered, please have your billing statement available to enter in the required information. If you need assistance, please contact Client Experiences team at (949) 833-2600 or [email protected].

  • Make Online Payments
  • View Current and Previous Statements and Billing Inserts
  • Print Account History Reports
  • View and Update Enhanced Email Notification Features

For added convenience, we also offer an ACH program in which your monthly assessment payments are automatically deducted from your checking or savings account. You will no longer have to remember when to pay your payment, write a check, or pay for any more postage! To sign up, please download a copy of the ACH Form.

Notice of Past Due Assessment

We would like to inform the membership the notice of past due assessment & support/fee will be increased from $10 to $30 will be assessed if payment is not received in full within fifteen (15) days after the due date. Please note that the description of the fee has been renamed from ā€œLate Charge Letterā€ to ā€œNotice of Past Due Assessmentā€ to clarify its purpose. The Board has approved to pass the fee on to the late-paying homeowner in lieu of the cost being borne solely by the Association. Ā The delinquency policy will be formally adopted at the next board meeting, 28 days after the approval or adoption at their September 28th, 2022, board meeting.

Call for Candidates

The 2019 and 2020 Annual Meetings of the Members could not be held because a quorum was not achieved. This means that the two homeowner positions on the Board of Directors for the 2019-2020 term are still vacant. Accordingly, the Board has decided to use its authority under Bylaws Section 4.8.1 to appoint homeowners to fill these vacancies for the remainder of the term, which expires at the 2021 Annual Meeting.

The Board will make its selection by reviewing applications from and conducting interviews with interested homeowners, and then make appointments in accordance with 4.8.1 at an open session Board meeting to be held on October 27, 2020, at 6:30 P.M.

Candidates must meet the following qualifications, which are stated in Section 2.1 of the Associationā€™s Election Rules:

  1. On title to a property within the Association;
  2. At least 18 years old;
  3. Not a joint owner of the same property as another Board Member; and
  4. No past criminal conviction that would terminate the Associationā€™s existing fidelity bond coverage or prevent purchase of such coverage.

If you are interested in serving on the Board, and meet the qualifications, please complete the attached form and return by 5:00 p.m. on October 15, 2020.

šŸ†• Santa Rosa Highlands’ New Community Website

We are excited to announce Santa Rosa Highlands Murrieta Homeowners Association newly designed community website.

Our websiteā€™s new look, user-friendly navigation and responsive design are just some of the new features you will enjoy.

Residents can obtain the latest newsletter, board meeting minutes, forms, community rules and regulations and much more! Also, the management contact information is located under the Contacts Section titled Keystone Pacific. Donā€™t forget, you can also check your billing account by accessing the View Statement/Pay Bill page under the Navigation Menu.